Booking terms
Clear terms, no surprises.
How booking a journey with H&R Executive Services works, from your first message to the end of your ride.
14 October 2026 (draft)
How booking works
- Send us your journey details through the enquiry form, WhatsApp or a phone call.
- We confirm the vehicle, the price and your pick-up time.
- Your booking is confirmed only when we confirm it. Sending an enquiry does not book a journey.
Prices
- We price each journey after reviewing your request: the route, passengers, luggage and the vehicle that suits it.
- Every airport arrival includes a meet-and-greet.
- The luggage vehicle is an optional extra for journeys with more bags than the car can take.
- Your price is confirmed with you before the journey is booked.
Vehicles
Your vehicle is confirmed for each journey, based on your passengers and luggage. Some journeys are carried out by a partner transport operator. If yours is, we tell you the vehicle and operator before your booking is confirmed.
Child seats
Tell us how many child seats you need when you book, and we will confirm what we can provide.
Payment
We agree the payment method with you when we confirm your booking. This website does not take payments. We accept card, cash and bank transfer. Any deposit is to be confirmed by H&R Executive Services.
Changes and cancellations
Please tell us about any change to your plans as early as possible, by WhatsApp or phone on +1 (246) 231-2679. Cancellation notice periods and any charges are to be confirmed by H&R Executive Services.
Flight delays and waiting time
Add your flight number when you book so we can plan your pick-up around your arrival. Free waiting time and any waiting charges are to be confirmed by H&R Executive Services.
Contact
Phone or WhatsApp: +1 (246) 231-2679. Read our privacy notice to see how we use your details.